Home > services >

after service

Just to ensure that your team has no problem maintaining the constant operation of the plant we are always available for assistance. In addition to occasional 'trouble-shooting' visits, which can be arranged to monitor progress or advise on possible expansion plans or improvements, we can easily arrange for the provision of spare parts if required when essential plant maintenance is scheduled.
customer service

During warranty period, if something is wrong with the pellet press quality due to product material, design and manufacture we will provide free maintenance and parts for replacement. Given that some of the customers may be beginners, we will tailor an equipment maintenance scheme according to your actual demand. So that the machine efficiency can be largely increased, the service life of the machine can be lengthened and your business risk can also be greatly reduced.

If you have the problem with the pellet mill ,you can contact with the email,we will reply as soon as possible.
 

After-service and Technical Support

For support any questions,there are 2 ways you can contact us for freely.

Technical Information:

support@gcmec.com

Tracking and Delivery:

operation@gcmec.com

Also you need to pay attention to the Warranty Policy

We hereby warrant each new product to be free from defects in material and workmanship for a period of 12 months from the date of shipment.We will replace defective parts or components without charge, transportation charges shall be the responsibility of the purchaser.
We reserve the rights of requiring the purchaser to return the defective products or parts to our factory for inspection.

Your privacy is safe with us. We hate spam as much as you do.
Products list
Latest News
Jul 27, 2015
GEMCO is Now a Division of ABC Machinery
From now on, GEMCO will conduct its business under the ...
Apr 11, 2015
GEMCO Will Attend 117th Canton Fair
The 117th China Import and Export Fair() will be held d...
Recommend Products
small mobile pelletizing system
small mobile pelletizing system
MPL300 small mobile pelletizing system is a compact pell...
wood pellet mill
wood pellet mill
How are wood pellet made? Here is professional wood pell...
homemade pellet mill
homemade pellet mill
Homemade pellet mill is now a hot sale machine for the c...
electric pellet mill
electric pellet mill
The D-Type mini pellet mills are powered with an electri...